We are facilitators focused on making our processes as simple as possible.

It inspires us to provide a friendly and close service, so we accompany our clients with direct and personalized attention throughout the process, so that their experience is better than expected.

We understand the interconnected roles of customer satisfaction, quality, and strategic planning. Customer orientation is established at the core of corporate strategy arising from the policies and practices put into effect by top management and understood by all employees. As a team FALCO understand that we are in the business of satisfying customers. The foundations of our strategic are composed of: customer orientation, customer consciousness, and customer responsiveness.

As stated in our Vision, we want to make the world smaller and simple for our customers. This sentiment applies to our executives as well. The FALCO CARGO management team is comprised of savvy entrepreneurs and industry experts with global careers, bringing years of experience to a young company. They cultivate our strong culture, and work tirelessly to help our team scale, grow, and succeed.

Several key personnel at FALCO began their careers at companies that represent some of the largest aviation and supply organizations in the world, as well as several of defense and government organizations in the U.S., and the core knowledge of these aviation handling specialists has been one of the “cornerstones” of the firm’s work. These are the main industries of personnel expertise: Oil & Gas, Minning, Retail, Aviation & Aerospace and Sports.